Last updated: [19 September 2025] Welcome to Macrame (“we”, “us”, “our”). By accessing or using our website macrame.co.in (the “Site”) and purchasing our products, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our Site. 1.

Use of the Site You must be at least 18 years old to place an order on our Site. You agree to use the Site only for lawful purposes. You must not misuse the Site (including hacking, spamming, introducing malware, or violating applicable laws). 2.

Product Information We make every effort to display accurate product descriptions, images, sizes, and colors. However, slight variations may occur as our products are handcrafted. Prices are subject to change without prior notice. We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction.

3. Orders & Payments By placing an order, you confirm that all details provided are true and correct. Orders are subject to acceptance and availability. Payment must be made in full at the time of order using available payment methods (credit/debit cards, UPI, bank transfers, wallets, etc.).

We reserve the right to cancel or refuse an order if fraud or misuse is suspected. 4. Shipping & Delivery We aim to dispatch products within the timeframes mentioned on the Site. Delivery times may vary depending on location and external factors beyond our control (e.g., courier delays, natural events).

Risk of loss passes to you once the product is delivered to your address. 5. Returns & Refunds Our Refund & Return Policy (available on the Site) governs all returns, exchanges, and refunds. Certain items (customized or sale items) are non-returnable.

6. Intellectual Property All content on the Site, including images, text, graphics, logos, and product designs, are the intellectual property of Macrame and protected under applicable copyright and trademark laws. You may not reproduce, distribute, or exploit any content without prior written permission. 7.

User Accounts You may create an account for faster checkout and order tracking. You are responsible for maintaining confidentiality of your account details and for all activities under your account. We reserve the right to suspend or terminate accounts that violate our Terms. 8.

Limitation of Liability We are not liable for any indirect, incidental, or consequential damages arising from the use of our Site or products. Our liability is limited to the amount you paid for the product purchased. 9. Third-Party Links Our Site may contain links to third-party websites.

We are not responsible for the content, accuracy, or practices of these sites. 10. Governing Law These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.

11. Changes to Terms We may update these Terms from time to time without prior notice. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms. 12.

Contact Us For questions about these Terms & Conditions, please contact us: Macrame Address: H1-102(A), RIICO Industrial Area, Mansarovar, Jaipur, Rajasthan, 302020, India Email: scsanganerjpr@gmail.com Phone: +91 93144 94555